Ability to handle effectively all aspects of Tour Operations such as itinerary planning, reservations, tour quotations and customer service.
Must possess knowledge of different inbound and outbound designations.
Should have thorough knowledge of the East African Tourism Product, designation of International itineraries and costing.
Should have the ability to design flexible tour packages, excursions, safaris and other related services in regards to tours, to meet the needs of different clients.
Should manage customer inquiries and aim to exceed their expectations.
Responsible for evaluating and recommending tours and travel costing that is competitive.
Should be able to prepare proposals and make client presentations.
Can explore and identify new business opportunities in a competitive and rapidly changing industry.
Should ensure all client quotations are followed up for sale conversion.
Can conduct research and constantly source interesting product packages to meet consumer demands.
Should be able to write, translate itineraries and brief clients before a trip to ensure smooth travel for the clients.
Ability to liaise with hotels and airlines for group bookings.
Ability to liaise with tour operators / partners in other destinations.
Can work on rooming lists and other final details.
Tour Consultant Job Requirements
5 years experience in a busy Tours and Travel agency environment.
Tourism Management degree / Tours and Travel degree / Diploma in Tours / Business Studies or related degree.