Job Description
- Supervision of all aspects of Front Office operations established standards.
- Produce all administrative and statistical reports required by the Front Office Manager.
- Front Office annual vacation plan and time keeping reports.
- Ensure that all front office staff demonstrate proactive and enthusiastic guest care.
- Ensure that a complete and updated guest history system is maintained.
- Ensure that structured handovers and briefing are carried out for each shift.
- Ensure that staff are roster in accordance with Business needs and the Training Activities within the Hotel.
- Supervise staff behavior and take immediate corrective action when below Hotel standards.
- Ensure that all accounting procedures area carried out in accordance with Hotel.
- Communicate with all the departments, keeping them informed concerning any plans affecting their area.
Company Profile:
Salary: Not disclosed
Industry: Adminstrative / Secretarial
Functional Area: Marketing
Role Category: Others
Employment Type: Full time
Keyskills
