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Senior Manager Technology Operations.

Senior Manager Technology Operations.

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 Location:Cape Verde
 Skills:IT Process,BPO,MS Office,Service Delivery
 Years of Experience:2-3 yrs
 Email:info@africaonjobs.com
 Salary:Not disclosed
 Gender:Male | Female
 Education: Bachelor's Degree / Tertiary Education
  Vacancy:0
Job Description

  • Oversee everyday Site Operations (Systems, Network, Voice) as one with the Centralized Technology Operations group.

  • Furnish customer benefit conveyance in accordance with the concurred Master Service Agreement (MSA) and administration levels (SLA/s), according to contract.

  • Oversee Customer Relationships and go about as a first Point of Contact for any Process/Functional Escalations.

  • You need a decent comprehension of Networking, Systems, Voice and business applications, the capacity to interface and convey at all levels .

  • Experience overseeing Client Teams – particularly Client Technology Teams, and outer Vendors Management – Primarily for Service Desk Management, Purchases and New Initiatives.

Company Profile:

Salary: Not disclosed

Industry: IT / Software

Functional Area: Software maintenance

Role Category: Others

Employment Type: 0

Keyskills
IT Process BPO MS Office Service Delivery
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