Service Advisor

Service Advisor

Job Description

  • Consistent follow up with customers and aftersales /repair visits to see if our customers are satisfied.
  • Customer and workshop foreman feedback.
  • Correctness of information supplied to workshop foreman.
  • Breakdown services, output and performance.
  • Build and maintain CSI at the highest level.
  • Receiving call from customer obtain the necessary information.
  • Update the service history and change customer details on system.
  • Follow up on work in progress and if car is still in workshop.



Company Profile:

Salary: Not disclosed

Industry: Automobile / Auto Ancilliary

Functional Area: Marketing

Role Category: Mechanical supervisor

Employment Type: Full time

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