Support Technician

Support Technician

Job Description

  • Monitor gadget and community the usage of diverse community control and carrier desk tools.
  • Perform numerous device and community maintenance duties in Windows and Linux environments.
  • Provide palms-on, telephone and electronic mail technical aid to customers.
  • Apply machine and community administrative skills toward problem detection, debugging and get better.
  • Clearly, appropriately and concisely articulate problems and symptoms whilst escalating troubles.
  • Install and configure backup software program on patron computer systems, servers, and laptops.
  • Plan and coordinate the set up, checking out, operation, troubleshooting and preservation of Linux/Windows hardware/software program and peripherals used for. backup and disaster recuperation solutions.
  • Periodically take a look at backup media to ensure backup device is working.
  • Requirements, Education and Experience.
  • At least three years’ enjoy operating for the same Managed Service Provider (MSP) or Internet Service Provider (ISP).
  • Experience in a rapid paced, time sensitive, splendid environment.
  • Degree or Diploma in related area (pc technological know-how and/or network engineering).

Company Profile:

Salary: Not disclosed

Industry: Accounting

Functional Area:

Role Category: Others

Employment Type: Full time

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