Job Description
- Makes and confirms reservations for passengers.
- Arranges Reservations and routing for using timetable, airlines manuals, reference guides and tariff book and proper issuance of ATB for all types of ticketing transactions.
- Assist mishandled passengers such as NOREC/DNB to reduce passenger complaints.
- Issue tickets quoting correct fare to reduce passenger complaints and debit notes.
- Advise of changes in flight plan or to cancel passenger reservations.
- Advise load control personnel and other stations of changes in passenger itinerary to control space and ensure utilization of seating capacity on flights.
- Initiate and promote QR product to generate the revenue.
- Record and process reservations made by phone/fax/e-mail; action telex messages and authorities.
- Handle helpdesk-assist travel agents with seat confirmations upgrade/downgrade proposals
- Issuance of MCO’s and refunds’ process lost tickets and time barred tickets.
- Plans route and computes ticket cost, using schedules, rate books and computer.
- Telephones customer or travel agents to advise of changes with travel conveyance or to confirm reservations, as well as alternate available options
- Answer inquires made by travel agencies or transportation firms, such as airlines, bus companies, railroad companies, and steamship lines.
To apply for this opportunity, please send your resume and a cover letter to info@africaonjobs.
Company Profile:
Salary: Not disclosed
Industry: Travel and Tourism
Functional Area:
Role Category: Network Consultant
Employment Type:
Keyskills
