Job Description
- To communicate regularly and form an effective collaborative team with GM and Assistant GM.
- To implement effective leadership practices within your team, mentoring and improving standards across your areas of responsibility for increased performance, while also listening and engaging your team members to ensure respect and motivation.
- Functional responsibilities, across all departments in lodge portfolio.
- Ensure 5 star service standards are understood and implemented consistently across all departments.
- Oversee the day to day management of the lodge covering all areas
- Oversee the Food & Beverage service to ensure a smooth and uninterrupted service.
- Working with team to ensure the effective management of stock as well as expense control and reporting across all departments.
- Working with full team to effectively manage their performance, development and discipline where necessary.
- Ensure all legal requirements and licenses are up to date and appropriate
- Work with FO to develop and maintain best customer experience at check in and check out, as well as to ensure effective administrative and reporting habits are in place.
- Work with FO to ensure effective relationship and clarity of roles with HO team in relation to all reservations processes.
Company Profile:
Salary: Not disclosed
Industry: Any / Others
Functional Area:
Role Category: Others
Employment Type: Full time
Keyskills