CALL CENTER AGENT - FRENCH SPEAKING

CALL CENTER AGENT - FRENCH SPEAKING

Job Description

  • Cooperate by telephone with outside gatherings to make arrangements, gather data, welcome to webcasts and fairs or lead development.
  • Oversee a lot of outbound brings in an auspicious way
  • Contact organizations/people by telephone
  • Maintain clients/potential clients information bases
  • Complete records of telephonic cooperations, call notes and call reports as essential what's more, refreshing them in the CRM.
  • Complete call logs and reports
  • Frequently go to instructive courses to improve information and execution level.
  • Meet individual/group subjective and quantitative target
  • Generate client enthusiasm for the administrations or items offered by the organization
  • Managing organization, imparting and planning with interior offices/director.
  • Other obligations as alloted
Instruction and Experience/Requirements:

  • Interest in IT and IT related points, particularly Storage arrangements
  • Familiarity with CRM frameworks and practices or eagerness to learn
  • Customer center and versatility to various character types
  • Ability to perform various tasks, set needs and oversee time adequately
  • Proficient in significant PC applications and call focus frameworks
  • 1-3 years of involvement in a call focus condition
  • Excellent information section and composing aptitudes
  • Superior tuning in, verbal, and composed relational abilities
  • Knowledge of offers standards and strategies
Necessities:

  • Involvement in managing people in general.
  • Superb relational abilities, incorporating verbal with legitimate language structure.
  • Local Speaker or sufficient dimension.

Company Profile:

Salary: Not disclosed

Industry: BPO / ITES

Functional Area: KPO / BPO / Call centre

Role Category:

Employment Type: Full time

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