Collections Support Associate in Durban

Collections Support Associate in Durban

Job Description

  • Gather and recoup client receivables and obligation. Guarantee money accumulation exercises meet the prerequisites of the customer by paying off past commitments maturing, amplifying money gathering and keeping in mind that keeping up an expert association with the customer and their clients.
  • Contact by telephone with clients to cause installment plans/to set up installment dates and resolve issues.
  • Catch precise, point by point notes of discourses and plans and send follow up data as mentioned/required.
  • Meet gathering targets and guarantee concurred Service Levels are met or surpassed.
  • Raise issues as per acceleration strategy; gather, advance and heighten as required.
  • Be proactive and inventive with thoughts to consistently improve gathering related procedures, administrations and expectations to the customer.
  • Guarantee that the business works in accordance with operational brilliance rehearses in the zones of procedure execution, process execution, process the executives and consistent improvement
  • Oversee corporate hazard by guaranteeing that all techniques are agreeable with organization arrangements, administrative and legitimate necessities.
Skills AND EXPERIENCE:

  • Client Interaction Handling
  • Exchange aptitudes
  • Operational Excellence
  • Matric

Company Profile:

Salary: Not disclosed

Industry: IT / Software

Functional Area: IT / Computer Science

Role Category:

Employment Type: Full time

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