Job Description
- Contact by telephone with indebted individuals to cause installment game plans/to set up installment dates and resolve issues and debates.
- Catch exact, nitty gritty notes of discourses and plans and send follow up data as mentioned/required.
- Meet accumulation targets, and guarantee concurred Service Levels are met or surpassed.
- Heighten issues as per acceleration strategy; gather, advance and raise amazing debate data as required.
- Go to/bolster customer gatherings to talk about account holder execution and address issues as required.
- Be proactive and inventive with thoughts to persistently improve accumulation related procedures, administrations and expectations to the customer.
- Aid the planning of the board reports in accordance with customer's and Accenture's prerequisites; give accumulations measurements and reports.
- Create and keep up procedures to permit precise and convenient generation of ordinary or impromptu reports for customers and interior tasks in all parts of income gathering.
- Guarantee that the business works in accordance with operational brilliance rehearses in the regions of procedure execution, process execution, process the board and nonstop improvement.
- Oversee corporate hazard by guaranteeing that all methods are consistent with organization strategies, administrative and legitimate necessities.
- Screen accumulation related framework execution if relevant, report issues and keep up interchanges or task intends to guarantee proper goals.
- Recuperation of excessive charges found through reviews (for example recuperation of cases excessive charges made to wellbeing suppliers by wellbeing plans).
- Improvement of gathering procedures and models.
- Structure and execution of client gathering efforts, e.g., mailings and outbound calling.
- Over 7 years of working background in Recovery, and People Management.
- Least HSC Holder.
Company Profile:
Salary: Not disclosed
Industry: IT / Software
Functional Area: Finance / Auditing
Role Category: Team Leader
Employment Type: Full time
Keyskills