We are looking for a Customer Support Representative who is energetic, smart, ambitious professional eager to land a position in financial markets. This job is remote

• Act as a customer support person in our international team
• Respond to customer's requests by phone, live chat and email
• Maximize the retention and trading volume of current customers
• Reports to the superior

Remuneration: We offer competitive basic salary, negotiable.

Note: This is a remote position, 40 working hours / week, can be shifted (morning / afternoon, no night shifts).

• At least 1-2 years of falling business experience (Forex / capital markets experience will be a big plus)
• Excellent knowledge of English and French language, both oral and written
• Familiarity with major FX retail platforms such as Meta Trader 4 and CTrader
• Bachelor's degree in Finance, Economics, Marketing or similar would be an advantage
• Excellent MS Office, Internet use and business correspondence
• Customer-oriented, ready to help customers respectfully, in a friendly manner