Monitor online customer feedback and be the main point of contact for all internal website queries.
Create & maintain website content and ensure all content is up to date and ensure all pages, products & prices on the site are correct, updated and in line with trading at all times.
Assist in day to day management of PPC campaigns implementation & monitoring.
Assist in day to day management of SEO strategy, implementation & monitoring.
Manage day to day social media implementation.
Coordinate all website activity with international 3rd party partners.
Analyzing ecommerce data of our branded website and implement measure that promote and improve the presence of the hotel on the web.
To monitor, implement and execute the active presence of the property on all Social Media tools to maximize the online exposure of the property, with the goal of increasing fans / followers / subscribers for corporate and property pages.
To monitor and develop e-newsletters, when needed, that fit within brand standards that carry property information, news and /or promotions
To identify and evaluate new marketing opportunities to increase direct internet traffic as well as monitoring the online presence and rate position of relevant competitors.
Maintaining an understanding of current ecommerce practices through continuing education, reading, or participation in professional conferences, workshops, or groups.
