Head of Collections

Head of Collections

Job Description

  • The executives of procedures, balances and records that fall inside accumulations and recuperations structure, including conveyance of related 'Awful Debt Targets' inside the Business Plan
  • Guaranteeing a successful and worth adding start to finish working model and related procedures and approaches – driving ideal awful obligation execution, offset with a client driven encounter – including the presentation and joining of self-serve, robotized and advanced arrangements which improve the client venture and experience just as driving business productivity
  • Direct staff, including credit processors and accumulations officer.
  • Guarantee that all credit records are kept up in legitimate google sheet or accessible programming.
  • Assess and survey NPL reports and start or potentially make proposals for healing activity as required with authorities.
  • Deliberately and forcefully follow-up current non-performing and inadmissible records so as to lessen introduction and keep up misfortune experience to a base.
  • To guarantee that administration is educated quickly of any difficulties, framework issues or client challenges that might be knowledgeable about Credit and Collections once a day.
  • Carefully cling to all organization arrangements, methodology and practices as refreshed now and again
  • Routinely detailing the accumulation office's advancement and measurements.
  • Recognizes regions of the gathering procedure that need improvement and executes an upgraded procedure that will enable authorities to be progressively powerful.
  • Handles objections or troublesome calls.
  • Find latest jobs in Lagos.

Prerequisites
  • A Bachelor's qualification or its equal.
  • Experience of working inside a Financial Services or comparative condition in a comparable job
  • Must have over 1 year gathering or telemarketing knowledge
  • Solid business mindfulness, experience of overseeing activities and driving groups in a client centered condition
  • Experience of actualizing new innovations in an administration situation
  • Well-created oral and composed relational abilities altering and applying these to suit the circumstance and crowd. This incorporates having the option to briefly explain possibly complex circumstances in a way that can be promptly comprehended

Company Profile:

Salary: Not disclosed

Industry: Banking / Financial services / Broking

Functional Area: Account and Finance

Role Category: Head / VP / GM

Employment Type: Full time

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