IT Back Office and Customer Support

IT Back Office and Customer Support

Job Description

  • First line client support: Be the main contact for client inquiries, helping them with utilizing the product, commonly through TeamViewer. Any inquiries that can't be addressed will be alluded to the pertinent individual.
  • Back office support - This duty will incorporate helping clients with beginning arrangements during interpretation of, just as information/setup redresses.
  • Client Take On - This incorporates performing essential arrangement capacities for when we take on another client, just as changes to existing arrangements.
  • Useful Configuration - This incorporates helping the Product Manager with customisations which are performed through our very own interface.
Prerequisites

  • Despite the fact that product advancement aptitudes and capabilities will be profoundly useful, it isn't required for this job.
  • It is anyway necessitated that the competitor be gifted in fundamental office applications, particularly Excel.
  • Working with information - it is fundamental that the competitor focuses on detail 
  • Having an intelligent way to deal with errands and having the option to investigate is required

Company Profile:

Salary: Not disclosed

Industry: Banking / Financial services / Broking

Functional Area: IT / Telecom

Role Category:

Employment Type: Full time

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