opening for Helpdesk Senior Associate

opening for Helpdesk Senior Associate

Job Description

  • Recognize issues, examine underlying drivers and prescribe answers for announced issues
  • Furnish specialized direction in exercises related with distinguishing, organizing and settling issues by phone and email
  • Screen, allude, and analyze inside request and work solicitations identifying with PC upkeep
  • May get ready assistance work area episode reports and aid equipment and programming assessment
  • Partake in a steady job by going about as a contact among client and divisions inside the association, to guarantee that all on-line framework issues are settled in a precise and convenient way.
Key Skills

  • College training, ideally specialized degree or Microsoft confirmations
  • As long as two years' experience that shows great information of Microsoft Operating Systems neighborhood and remote organization and Microsoft Office family applications;
  • Experience of giving remote IT support;

Company Profile:

Salary: Not disclosed

Industry: IT / Software

Functional Area:

Role Category:

Employment Type: Full time

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