Job Description
- This is a exceptionally specialized MI Analytics job, in charge of extricating mind boggling and broad operational information from the center client administration and operational frameworks, stacking it into numerous, perplexing databases and changing it into useable information.
- The more extensive MI Analytics group utilize the information to increase important operational, execution and client bits of knowledge and to distinguish operational dangers.
- This is a basic feed to the operational authority group and the senior Executive group, advising everyday operational and key choices, short and long haul arranging and contributions to various Executive administration advisory groups.
- The job likewise includes offering help to the Customer Complaints Root Cause Analyst Manager to empower itemized investigation of the reasons for client grumblings, distinguishing patterns and territories for development to diminish grievances and giving exhaustive answering to inward utilize and for outside Regulatory purposes.
The Ideal Candidate
- Demonstrated reputation in doing itemized information examination and MI detailing in a client confronting business condition, with a solid spotlight on client knowledge.
- Profound experience and learning of utilizing a scope of frameworks to accumulate and give an account of data, with solid inclination for the accompanying:
- SQL/T-SQL/SSIS – Advanced, basic
- Exceed expectations/Access/VBA – Advanced, basic
- Scene (or other BI Tools) – Intermediate, basic
- SAS – Intermediate, liked
- Ready to scatter a lot of data to give clear and industrially solid suggestions to directors.
- Exceedingly numerical
- Experience of working in a directed domain, ideally budgetary administrations
Company Profile:
Salary: Not disclosed
Industry: Insurance
Functional Area:
Role Category:
Employment Type: Full time
Keyskills
