Service Division Head

Service Division Head

Job Description

  • After-deals administration vital arranging and administration gauges, save parts and administration business the executives arrangement definition, manufacture an iterative after-deals administration task and the board framework, and grow South Africa after-deals administration KPI file framework
  • Advance CSI and NPS consumer loyalty review, break down client administration involvement in the entire life cycle, refine activity and upgrade client administration experience
  • Concentrate the administration execution of contender and nearby market administration request, incorporate administration advertising techniques and administration exercises, auspicious dispatch of South Africa's after-deals administration brand, upgrade the picture of after-deals administration, and bolster deals execution and market improvement
  • Building a client arranged, learning after-deals administration supervisory crew and territorial supervisory crew
  • Complete extra parts deals plan, ensure market extra parts satisfy rate, enhance extra parts task cost and accomplish benefit target
  • Give auspicious specialized and non-specialized preparing to vendor arranges and advance South Africa's affirmation framework for expert and administration advisor
  • Set up guarantee review and guarantee the board framework, break down item quality data report, keep close collaboration with R&D and industrial facilities, and improve item showcase quality execution
  • Synchronize with the update of offers items, redesign upkeep analytic gear and improve administration designing record, give specialized help to vendors
  • Set up after deals DMS framework
  • Satisfy some other assignments from the board.
Profile

  • College Degree
  • Least 6 years' involvement in car administration region, including at any rate 3 years in OEM or distributer; involvement in 4S vendor is an additional bit of leeway
  • Involvement in building up, improving and updating after-deals administration framework, association, process, and so forth. Comprehend KPI arrangement of after-deals administration and assessment arrangement of administration capacity of wholesalers and merchants
  • Great group administration and improvement aptitudes, great relational abilities and compromise abilities, sharp market knowledge, magnificent arranging, association, coordination and the executives capacities.

Company Profile:

Salary: Not disclosed

Industry: Electricals / Switchgears

Functional Area: Sales / Business development

Role Category: Head / VP / GM

Employment Type: Full time

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