Develop new business opportunities through effective relationship building with clients, understanding their needs, and identifying potential solutions.
Manage existing client relationships to ensure high levels of satisfaction and retention.
Collaborate with internal teams (e.g., sales, marketing) to develop strategies for growth and expansion.
Identify cross-sell/up-sell opportunities across managed services offerings (e.g., migration, integration).
Provide exceptional customer service by resolving issues promptly and ensuring timely communication.
Job Requirements :
Strong background in BDM activities such as hunting, staffing, legacy modernization, application management, resource allocation.
Proven track record of success in managing multiple projects simultaneously while meeting deadlines.
Excellent communication skills with ability to build strong relationships with clients at all levels.