Essential Duties and Responsibilities HR Leadership & Support:
Develop and implement national HR strategies, plans & budgets that support program objectives, and ensure full implementation of defined HR standards & good practices.
Advise and support management staff on the full range of HR activities.
Provide overall leadership to HR support staff.
Conduct regular field trips to project offices to monitor and review human resource and administrative procedures and assist project staff, where appropriate. Staffing & Recruitment
Develop & implement a recruitment plan that meets current and future program needs.
Co-ordinate and support the recruitment and selection process for national staff.
Coach and train staff involved in recruitment on best practices and equal opportunities.
Coordinate the orientation / on-boarding of new staff members. HR Policies & Compliance
Administer HR policies, including the establishment & maintenance of employee terms & conditions of service, salaries & benefits, employment contracts, leave records etc.
Review and benchmark remuneration & HR policies, and propose necessary adjustments or new policies to ensure the program remains competitive.
Ensure complete and up-to-date employment documentation and confidential handling of employee information.
Ensure compliance with all internal policies and procedures as well as external regulatory concerns and applicable labour laws.
Advise and coach staff at all levels on issues related to legal compliance, disciplinary procedure, grievance and conflict resolution procedures. Employee Relations
Facilitate employee communication, ensure regular open channels of internal communication, support staff committees as necessary
Provide employee services and counseling, and advise on resolving conflicts and major employee grievances.
Advise on discipline and termination of staff, ensuring compliance with legal / labour law requirements.
Ensure employee safety, welfare, wellness and health. Learning and Development, & Performance Management
Assess the learning and development needs of program staff and develop a program-wide learning and development strategy.
Identify career growth and development opportunities for high potential staff, and facilitate management & leadership development initiatives.
Conduct evaluations and impact assessments of program-wide learning initiatives.
Manage and develop the staff performance management process. General HR Issues
Attend and participate in relevant inter-agency coordination meetings.
Develop and implement an effective HR database and reporting system.
Ensure timely reporting and responsiveness to requests for information & support.
Overall responsibility for office administration, including reception, facility security and upkeep, as well as office planning.
Ensure proper planning and preparation in respect of departing staff, including succession planning, facilitated handover of duties, payment of terminal dues, exit interviews etc.
Master’s degree in human resource management, organization development, organizational psychology or similar
Additional professional certification in HRM preferred
4-5 years’ experience in human resource management, with at least 3 years’ experience in a senior leadership position.
NGO and international donor/grantee compliance experience a plus
Knowledge of national labour law, employment legislation & employment practices
Experience working with HRIS, performance management systems, remuneration systems
Excellent communication and organizational skills, with demonstrated success working in a team environment
Integrity, objectivity, and the ability to gain the trust and respect of peers
Sound judgement, a broad view, drive, enthusiasm and a passion for people development
Strong written and verbal communication skills, consulting skills, and ability to communicate at multiple levels in the organization.
Fluency in English and at least one local language
Culturally astute, respectful and tolerant
Willingness to travel regularly to field offices, with occasional international travel