★★★★★ 1
Unsatisfied and frustrated. Seller, please contact me.
Color: Grey
7/16/21 purchase date review & 2 month follow-up update that follows:
I don't know what to think of this thing. I followed the included connection instructions and it did not do what it advertised, for me. "Plug peripherals into unit. Plug power source into unit. Plug unit into your device." At that point, i expect to see the led light on the unit to come on, have the ability to access any/all connected peripherals, and enjoy the unit I just spent my hard earned money on.
That was not my case. The "led powered light" never came on, first of all, so i disconnected everything and reconnected everything in the order the instructions specified many times and the results were 1. I either had Ethernet access with no power distribution or 2. The exact opposite. Never both simultaneously, which it is supposed to do. I, also, tried several different connecting orders, same results. I tried said combo arrangements with several different charging cables and wall chargers to make sure i was getting adequate power delivery to the unit to be able to distribute. Same results. I turned to Amazon technical support, which was a mistake, as trying to explain what was happening and what i tried to do to correct the issue only confused them more and more. Frustrated, i requested an exchange. Upon receiving the replacement, I followed the same procedures with mixed but similar results. Sometimes it would work correctly, sometimes not.
I'll chance the possibility that I may be doing something incorrect on my end. That's only fair. But, so far, I'm a bit frustrated with this. I expected to purchase and enjoy the ease of plug and play and go about my business as a satisfied customer. But that seems to be rare results with these Chinese Amazon products regardless of any review, good or bad because i always seem to be the one to be on this end of the stick.
I will reserve judgement with a 2 star rating and hope that the seller can contact me with better instructions on how to make this thing work properly. Contacting UTECH support was equally useless. If the seller does contact me and my situation improves, i will return with a better review. Until then, i stand here. Unsatisfied and frustrated that i spent my money on this to get the results I've gotten and wasted my valuable time with all attempts to correct issues. This is not what i had in mind.
9/12/21 2 month update:
The unit continued to work only intermittently, until it finally stopped working altogether. Educated guess, both had faulty power ports. What are the odds of 2 units, back to back, having the same issue? The unit is, now, past the return window so I am forced to eat the $30 purchase price, including the headache over the whole matter. The seller never contacted me, as requested. Highly disappointed, to say the least.
For the majority, it appears the unit has worked out well. Lucky them. But for me... Not so. 2 strikes and I was out. I worked hard for that money and with inflation as it is and the cost of everything rising, spending my hard earned money on leisurely items is not something that I do much of these days and had to budget wisely in order to cover the purchase price.
If you purchase this unit, odds are in your favor for a solid product. As for me, I think I will save and spend a few more dollars and purchase name brand, American built, products (if there is such a thing these days).
All I can say is, Good luck to you. I hope it works out. My days off buying cheap Chinese brands to save a dollar are over.... And never will I purchase from this seller again. You had 2 months to contact me guys! What happened to taking care of your customer after the sale?
If I could rate 0 stars, I would.
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Reviewed in the United States on July 19, 2021
